Paul Davis Restoration of Asheville

Working with Paul Davis of Greater Asheville has been a fabulous experience. We came back from a vacation to find our water heater had ruptured, flooding our basement. Wish we had known about Paul Davis from the beginning! The way things worked out Paul Davis of Greater Asheville did an amazing job with the rebuild of our solid maple floor. From the first contact with Patty Myrick ( an outstanding, positive communicator), everything was fantastic, respectful and very professional. They ran like clockwork from the packers/movers/cleaners (shout out to Karina Paav, Cory Conrad, Cynthia Cortez, Quenani Penalota, Ana M. Cortez) who all demonstrated a high level of respectfulness and attention to detail; to Marcos and his floor guys (who did a superb job laying the floor with skill and precision); to Oswaldo the excellent painter (who made the rooms shine!). They came when they said they would, communicated throughly and throughout the process, brought skill and very cheerful positive energy to the space. Incredibly helpful and so skilled! I highly recommend Paul Davis of Greater Asheville for any restoration/rebuild needs.

We were very pleased with the care we received when our basement flooded. Paul Davis Restorations staff was pleasant and professional and helped us get settled again very quickly!

Paul Davis Restoration came when I had a water leak in the wall behind my refrigerator. The ladies that came to move and clean things were wonderful! I was especially pleased with how careful they were with my china cabinet and all the things in it. They even put think back like I had them. They are amazing and I would definitely use them again if needed.

We had a fire in one of our properties. It was the first time we had ever gone through anything like it. Jan Paul was so thorough, helpful, and understanding with our questions and concerns. When the moving/cleaning crew came to remove contents, they were so professional, timely, and efficient. I can't say enough good things about their work and accommodation. Thanks so much!!

Terrible communication, I've waited 8 weeks for someone to come out and start working on some storm damage on my house. When they finally hired someone that someone arrived with the wrong sized boards for my ceiling. They continued to paint the wrong boards and would not listen to how we did the process to come up with the correct color stain. The workers were adamant that they knew what they were doing!! we called sharon at paul davis to complain and all she wanted to talk about is that I needed to send her a deposit amount of $3200 before any more work can be done. I said I dont feel comfortable giving that kind of if this is the kind of work that's being done already. (The workers only worked for 2 hours) This has been a nightmare with this company. ABSOLUTLEY NO COMMUNICATION!!! but what do you expect in this incompetent world these days!! everyone is out for money and not producing Quality. Update....The deposit was not a problem, the unprofessional work and handling of the project was the problem. I was not asked to provide a deposit upfront until I complained that the work was not being done correctly. If it make Paul Davis restoration Happy to tell There story a different way The'll have to realize one day that customers these days are wising up to The "good ole boy way" .... I repeat when I shared my concerns that the job that was not being done properly The rep (sharrron) was very demanding of payment that I was just informed that I had to pay it up front that same morning that the workers were at the job sight. Again I asked her "would you pay for something that You could see is already being done incorrectly? Her answer to me was If I dont pay the money she was going to pull her crew off the job. I stated back to her if this is how the job is going to go I would not give Her the $$$$ until she hired a competent company to do the job. I don't understand why she could not reason with my request. And another thing to Your response, Sharron must have dropped the ball because I was in contact with her about finishing the job since the end of July. again, no responses to emails or phone calls until I kept after her to do something. Paul Davis , you can tell your version if you want to but its not correct....!!!